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Out-of-this-world IT services.

Ingenious solutions and stunning response times. CyberSquad IT is the managed IT, cybersecurity and cloud partner built for operations that simply can't afford downtime.

Built for heavy industry
Oil & Gas Mining Manufacturing Industrial

CyberSquad IT at a glance

< 1 hr
Average response time
24/7
Monitoring & emergency line
20 + yrs
Of experience
5
Service regions
Why us

The IT partner you always dreamed of.

We don't just fix tickets. We document your environment, anticipate the failures, and keep your operation moving, around the clock.

01

Proactive 24/7 monitoring

Issues are caught and resolved before your team ever feels them. Our NOC watches your systems day and night.

02

Documented & tailored

We map your entire infrastructure and build a service contract around your real business reality, not a template.

03

Your IT department

Act as your full IT department, or reinforce the team you already have. We flex to whatever you need.

Our own platform

A modular ERP, built and run by us

Customers, HR, IT, projects and sales in one cloud system that shares a single database. Turn on the modules you need and add more as you grow.

  • One shared database
  • Turn on modules as you grow
  • Your data stays yours
Customers

Accounts, contacts, rates and timesheets in one record.

Human resources

Personnel, leaves, expenses and org chart.

IT

Email-to-ticket helpdesk, knowledge base and reports.

Project management

Project tree, Gantt, budgets and dashboards.

Sales

CRM, quotes, products and inventory.

+9 modules
Explore the platform
More modules, coming soon
Administration Board of directors Environment Health & safety Logistics Maintenance Procurement Site services Supply chain
Our mission

We do IT
differently.

Doing business with CyberSquad IT is allying yourself with a partner which will help you reach your goals, optimize your IT department and therefore reduce your operation costs.

Our main mission is to be available when you need it. It also is to act as your own IT department or support the one your already have in place.

At CyberSquad IT, we do things differently: we analyze your real IT needs and your entire network infrastructure. Having a complete set of documentation of your systems, we then submit our recommendations alongside with a service contract customized for your business reality. This detailed documentation will also help our efficiency to answer your users' support requests, which will exceed your expectations!

How we work

One Stop Shop

Every engagement starts with a full audit of your environment. We document each switch, server, firewall and workstation on your network so nothing is left to guesswork when we scope your service contract.

The initial analysis allows us to collect the most information we can on your current infrastructure in order to be more effective on support calls.

We do analyse:
  • Switches & routers
  • Internet activity
  • Firewalls
  • Internal IP subnet
  • Servers
  • Workstations
  • Printers
  • ERP, accounting systems & specialized software
  • Remote access
  • Antivirus & antispam protection
  • Backups

With all this information in-hand, we generate a network schema and a recommendation document. This is very helpful to get a general idea of what your infrastructure is made of.

Technology partners we deploy

Dell HP Microsoft Fortinet Bitdefender Cisco IBM Citrix SonicWall Datto Symantec VMware Adobe ESET Polycom Zebra Technologies APC Motorola Zerospam Zerospam
Questions

Frequently asked questions

The short answers. For anything specific to your operation, talk to an expert.

What does CyberSquad IT actually do?

Managed IT, cybersecurity and governance, cloud, and web and application development, including a modular ERP platform. It is handled end to end so you deal with one partner instead of five.

How fast do you respond when something breaks?

Our average response time is under one hour, backed by 24/7 monitoring and an emergency line.

Where are you located and who do you serve?

We serve five regions across Canada — Montréal, Ottawa, Toronto, Calgary and Vancouver — and support clients nationally. Our track record includes remote industrial and mining sites on several continents.

Which industries do you specialize in?

Heavy industry: mining, oil and gas, manufacturing and industrial operations where downtime is not an option.

Do you handle cybersecurity audits and compliance?

Yes. Threat protection, endpoint and network security, security audits and IT governance are a core service line.

How do we get started?

Book an exploratory call. We assess your current environment, systems and risks, then come back with a clear plan and priorities.

Ready for IT that just works?

Out of this world IT services and solutions. Let's talk about your operation.

Talk to an expert