One team, obsessed with your uptime.
How we work, what drives us, and the certifications and partners behind every engagement.
One Stop Shop
At CyberSquad IT, we do things differently: we analyze your real IT needs and your entire network infrastructure. With a complete set of documentation of your systems in hand, we then submit our recommendations alongside a service contract customized for your business reality. That detailed documentation also makes us faster at answering your users' support requests, which will exceed your expectations.
The initial analysis lets us collect as much information as possible about your current infrastructure so we can be more effective on support calls.
- Switches & routers
- Internet activity
- Firewalls
- Internal IP subnet
- Servers
- Workstations
- Printers
- ERP, accounting systems & specialized software
- Remote access
- Antivirus & antispam protection
- Backups
With all of this information in hand, we generate a network schema and a recommendation document, a clear picture of what your infrastructure is made of.
Mission
Doing business with CyberSquad IT means allying yourself with a partner who will help you surpass your goals, optimize your IT department and, in turn, reduce your operating costs.
- 01 Be the best IT team in Canada
- 02 Be proactive and offer unbeatable response times
- 03 Become the IT reference in mining, industrial and manufacturing across the country
- 04 Help Canadian companies dominate on the international stage
- 05 Help clients become more productive and efficient, and cut costs by optimizing their processes with IT
- 06 Protect our clients' intellectual property and trade secrets
Team & collaboration
Every member of our team is carefully chosen. Despite the distances, all CyberSquad members work as one to deliver out-of-this-world service and solutions.
Our secret: communication, collaboration, team spirit and information sharing between colleagues, customers and partners.
Passion & values
At CyberSquad we all share the same passion for IT. We've got the inner fire. These are the values our business and our commitment to customers are built on:
Respect & integrity
Act with honesty and sincerity to maintain a unifying relationship of trust.
Excellence
Strive for excellence in everything we do, a large project, a small task, a simple message or a process.
Pushing to new heights
Always give your best. Push the limits to keep evolving and exceed expectations.
Commitment
Deliver what was promised, on schedule and within budget.
Skill & experience
Over the years, CyberSquad has forged a solid reputation thanks to its hard-working team. Our technicians hold technical, management and best-practice certifications recognized worldwide.
Many team members have worked on major projects across Africa, Europe, South America, Siberia and Nunavik. That range of experience lets us offer limitless services and solutions.
Certifications
Our technicians hold technical, management and best-practice certifications recognized worldwide, the backbone of the reputation CyberSquad has built over the years.
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Microsoft Certified Systems Engineer
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Microsoft Certified Systems Administrator
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CompTIA A+ Certified IT Technician
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ITIL: IT service management best practices
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VMware Certified Professional
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Project Management Professional (PMP)
Coast-to-coast coverage
Local teams across the country, backed by one 24/7 network operations centre.
North Shore & Laurentians
4928 Ambroise-Lafortune Street Boisbriand, Quebec Canada, J7H 1S6
Montreal & South Shore
3 Place Ville Marie, Suite 400 Montreal, Quebec Canada, H3B 2E3
Abitibi & James Bay
2772 Sullivan Road Val-d'Or, Quebec Canada, J9P 0B9
Toronto
240 Richmond Street West Toronto, Ontario Canada, M5V 1V6
Ottawa
Ottawa, Ontario Canada
Calgary
700 2nd Street SW, Floor 19 Calgary, Alberta Canada, T2P 2W2
Vancouver
2015 Main Street Vancouver, British Columbia Canada, V5T 3C2
One roof, world-class partners
A one-stop shop: every service you need under one roof. That is easy to say and do when you work with world-class strategic and technological partners. These partnerships keep us at the leading edge of technology so we can deliver limitless solutions.
Richer & Associés Services Conseils inc.
Les Progiciels Concept inc.
Ready for IT that just works?
Out of this world IT services and solutions. Let's talk about your operation.